Frequently Asked Questions

Have a question? Maybe the answer is here...

Below are some standard questions that I've been asked before or that I anticipate you might want to know. Just click on the question and you will be sent you to the appropriate answer. If you don't see a question that you need answered head on over to the Contact Us page and get a hold of me.

SHIPPING
How long will it be until I receive my order?
What company do you use to ship orders?
What countries do you ship to?
How are the footbags packaged for shipping?
How much is shipping?

RETURNS
What is your return policy?

ORDERING
How do I order?
What are my payment options?
Buy 3 Get 1 Free?
Does it matter what currency I pay with?

THE FOOTBAGS
How big are the footbags?
What are the footbags made out of?
Should I get a footbag filled with pellet or sand?

 

How long will it be until I receive my order?
In the US - It typically takes between 3 - 6 days
To Canada - It typically takes between 6 - 10 days
Other Countries - Varies by country - between 7 - 14 days |back to top|

What company to you use to ship orders?
I ship all of my orders with USPS (United States Postal Service) First Class mail unless asked to do other wise - I can make special arrangements. |back to top|

What countries do you ship to?
I ship to just about every country, email me if you are unsure. |back to top|

How are the footbags packaged for shipping?
Each footbag is placed in a small ziplock bag for protection and then shipped in a manila envelope. Wholesale orders will be shipped in a box. |back to top|

How much is shipping?
US - $3.00 flat rate
Canada - $4.00 flat rate
International - $5 - An amount based on actual costs that can be seen in your shopping cart.
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What is your return policy?
I want you to be happy with your item, but I cannot resell an item that has been used. So, if you have felt your hacky sack in hand, maybe kicked it once or twice inside and have decided you'd prefer something else, email me to arrange a return. You are responsible for the return shipping. If you would like an exchange, that is fine, but you are responsible for the return shipping and I will send you an invoice to cover shipping costs to get the item back to you.

How do I order?
Simply click on he add to cart link under each footbag photo. You can easily come back to the site from the shopping cart and purchase more footbags. Whenever you are ready, click on the Check Out button at the top of the Sand Footbag or Pellet Footbag pages to check out. |back to top|

What are my payment options?
You can pay with just about every credit card and PAYPAL with my check out system and you can also mail a money order or cash to me at the address on the Contact Us page. Just send an email to BombFootbags@gmail.com with your order to confirm. Please no personal checks. |back to top|

Does it matter what currency I pay with?
Yes - please pay with $US Dollars. I have gotten foreign currency in the mail before and it is a hassle to deal with. Thanks. |back to top|

How big are the footbags?
The footbags vary slightly in size, but for the most part are around 2.25 inches in diameter. Go to the Contact Us page and send me an email if you would a question about a particular footbag or would like a more exact answer. |back to top|

What are the footbags made out of?
The footbags are made out of Japanese Amara synthetic suede because it is both soft and durable. |back to top|